OPERATE / INC
Incidents
Every disruption tracked as an incident — status, assigned agent, contributing models, RCA, and resolution timeline.
Incident posture · last 24h
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Investigating
Mitigating
Resolved · 24h
Active incidents
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JNPT berth 4 queue extending — vessel MV-8421 over-stay
Scope: Port · JNPT · opened T-04:18
Assigned agent
Port Agent
Re-sequencing JNPT berth 4 vessel queue.
Root cause decomposition
- MV-8421 cargo handling exceeded plan by 4.2h42%
signal · Crane MPH 19 vs target 28
- Crane 7 productivity drop (shift B)28%
signal · Telemetry · vibration anomaly
- Yard pressure 0.84 blocking discharge18%
signal · UWB density model
- Truck appointment under-booking12%
signal · Gate queue model
Resolution timeline
- T-04:18detectPort Agent
Anomaly: berth dwell tracking +1.4h vs P50.
- T-04:14diagnosePort Agent
RCA: MV-8421 over-stay + crane 7 degradation.
- T-04:02actPort Agent
Recommended berth re-sequence MV-8421 ↔ MV-8409.
- T-03:48commentOps · R. Mehta
Approving re-sequence. Looping in MV-8421 carrier.
- T-03:30actPort Agent
Re-sequence dispatched. Re-tasking 3 RTGs to block C-12.
- T-01:10actPort Agent
Auto-scheduled maintenance on crane 7 vibration fault.
Economic impact
₹42 Cr cost-of-delay avoided if mitigation holds through end of shift.
Recommendation
Hold re-sequence; reassess at 18:00 IST. Pre-book +18% truck appointments for tomorrow's day shift.
Related surfaces
Continue your investigation in adjacent modules.

